Optimization
Constantly shaping progress
In the area of optimization, we are committed to ensuring that Enpal not only improves today, but also tomorrow. Our teams - from the Academy to Retention and Quality Management - ensure that processes, products and employee development are continuously developed and improved. This is how we create sustainable quality and an outstanding customer experience.
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How we work
The customer is at the center of all our improvement measures.
Continuous development and knowledge exchange are part of our program.
We try out new things and adapt flexibly to changes.
What we do
Academy
Close to Berlin, we create well-founded training programs to optimally prepare fitters for their tasks.
Home Improvement
Our customers' quality of living is most important to us. We develop and implement solutions for optimization.
Quality Management
We continuously monitor and improve our service quality.
Retrofit
Our responsibility lies in planning and implementing technical retrofits to increase the efficiency of existing systems.
Retention
We develop strategies to retain customers and build long-term loyalty.
What to expect
We make decisions based on sound data in order to act in a targeted and effective manner.
We react flexibly to changes, work closely together as a team and promote a culture of learning and openness in order to always be one step ahead.
The customer is at the center of everything we do; we continuously collect feedback in order to optimally adapt our services.